How to leave a review on turo. They give you 7 days after return of the rental car to post the review. But as a new Turo member I feel people will look at the reviews on my page to get a feel for what kind of customer I am. I just wouldn’t chance my first use of Turo with something like a vacation, where a last-minute cancellation could potentially ruin your vacation. We allow you and your host s to share personal trip experiences, and require you to provide a written review when you rate your trip Renter reviews not showing I am new to hosting. Here is a review I left that Turo removed claiming I was retaliating against the host - “I am a longtime Turo customer/fan but this was by far the worst rental experience of any kind that I have ever had. I was wondering if anyone has had a similar experience. However, it seems statistically unlikely that people only ever have perfect experience and always only leave perfect reviews and scores. View BBB customer reviews of Turo. This flaw in Turo’s system leaves companies such as Travel Go to be predatory I used turo a few times in the SF bay area, alfa 4c, jag f type, z06, GTR, etc. Once your guest completes a trip, you can rate the trip and leave a written review detailing the experience. Once you complete a trip, you can rate the trip, rate specific aspects of your experience, and leave a written review. User feedback provides an unbiased look into the company, detailing key aspects such as customer service, claims process, cost and premiums. Leave a review and share your experience with the BBB and Turo. If a guest leaves you a written review, you have the option to respond within 30 days. Professional communication strategies for inquiries, confirmations, and problem resolution. So I reached out to Turo and told them he left a bad review because I charged him a late fee. turo. Adventure Bound Camping Resorts - Cape Cod, North Truro, MA, North America: See 112 traveler reviews, 44 candid photos, and great deals for Adventure Bound Camping Resorts - Cape Cod, ranked #3 of 5 specialty lodging in North Truro, MA, North America and rated 3 of 5 at Tripadvisor. co Looking for a rental car? Read this detailed Turo review, including pros, cons, and tips for getting the most out of this rental service. Looking into Turo as a potential new source of income and I wanted to ask some real people with real experience how profitable they've found Turo to be. Turo was a pain to deal with. Is there a way to leave a review on a host for a cancelled trip? I booked a vehicle for this upcoming Wednesday to Saturday, but unfortunately had to have an emergency surgery ( gallbladder decided to stop working). The worst part of all this is that Turo will not let me review the owner on their site. Our team will review the information you provide and what's available on Turo. Ultimately, this is an effective way to monetize an underused vehicle. How to Rent a Turo Car: The Ultimate 2025 Guide Turo has revolutionized car rentals by offering a flexible, peer-to-peer alternative to traditional agencies. In this Video I Will Guide You on how to give feedback to a Feb 13, 2026 · To the Turo Team, I am submitting this review to provide detailed feedback regarding a recent rental experience that resulted in significant financial, procedural, and reputational harm. Not BBB Accredited. With Turo, it’s easy to rent a car from other people for days or weeks at a time without having to use a car rental service, which is often more expensive. We won't accommodate requests via chat, phone, or email. That’s why Turo generally keeps reviews in place with just a few, specific exceptions. Insurance reviews and ratings are a great way to research Turo’s coverage. I also cannot leave a review for Travel Go bc the host cancelled vs. Criteria for having a review removed Turo will consider removing a trip review only if the review: 150+ proven Turo message templates that get host responses and secure bookings. Go to the Turo app, press the Trips icon on the bottom, press History at the top and you should see your trip and just click it and it will give you the option to leave a review. Explora las carreteras de Santa Clarita en el Toyota Camry Hybrid de Peyman en Turo, donde puedes reservar el auto perfecto para tu próxima aventura, cortesía de anfitriones locales. I would also love any feedback that might make the experience better for future trips. I would appreciate it if you would post a review on Turo at the completion. The trip is more than 2 months out, and this would be my first rental with Turo. If I don't see trash all over, I don't leave a bad review. See BBB rating, reviews, complaints, and more. Turo has collected 1158 reviews with an average score of 1. I’ll leave a bad review in a heartbeat and will deny someone for having bad reviews. But Turo allows for car owners, called hosts, to rent out their car “contactless,” meaning that if the driver and host agree, the guest could never be required to verify that they are, in fact, the person on the driver’s license. However, no host has ever left a review. We are a friendly 24 hour access self storage company situated at Chiverton Cross roundabout in Truro. You can rate your overall trip experience and leave ratings for cleanliness, communication, convenience, listing accuracy, and maintenance. During the route there are narrow trails of deep forest that are quite technical depending on the section and wide track from where you can enjoy the views. ” The post-trip feedback that mentioned tire pressure issues did not include reports directed specifically to Turo in a way that established actual notice to Turo. Reviews go a long way in helping hosts know what they did right and what they can improve on. Conrad Layn shares how to use Turo guest review as a strategy to further safeguard your Turo business. Given our belief in the value of reviews, we generally won’t remove a review. The driver messaged the owner, not Turo, through the app. They said that was against the community guidelines and removed his review. #reviewsonTuro #renterreviewsonTuro #badrentersonTuro Explora las carreteras de Los Angeles en el Genesis G90 de Rudolf en Turo, donde puedes reservar el auto perfecto para tu próxima aventura, cortesía de anfitriones locales. Dude got a bad - but very honest - review. I've rented out my car 3 times and the first renter has confirmed she made a review (wrote a review even), however it shows no reviews on my app. In fact, the only time I left a bad review for a guest was when they curbed two rims, broke a door handle off, popped the door panels off for some reason, and returned it 12 hours late. I’m looking at a Turo rental in NYC for a day, simply because picking up locally is easier than getting to a car rental place. Can I change my review after submitting it? My host and I both gave each other 5 star reviews but he wrote a glowing review that was like three paragraphs long and I just clicked 5 stars and hit send before seeing his. Safe and secure storage for commercial or Here are the details of my horrible experience with Turo, a car rental sharing service. 27 Leave a review! Have a question about reviews. Feedback via reviews Turo believes feedback is essential to a strong marketplace. Good hiking shoes are recommended as there are some quite stony sections of the trail. As a Turo host, you list your vehicle on Turo just as you would list your property on Airbnb. Truro Lock & Leave, Truro. Turo has sole discretion to remove reviews based on policies at help. How to Give Feedback to a Turo Host If You are Looking for a Video on how to leave a review on turo, here it is. There are two parts to a trip review: a star rating and a Skip the car rental counter and rent anything from daily drivers to pickup trucks, from trusted, local hosts on the Turo car rental marketplace. My point is, if they leave a bad review, reach out to Turo and tell them all you did to make your client happy, Turo support will help you out! Just out of curiosity do you hosts reply to guest reviews irrespective of the rating and if so what are some replies you leave for them? If not, why? If your host cancels your trip, quickly rebook a similar car from a trusted host with funds from the canceled trip If you don’t rebook within 24 ho I’m not saying you should never use Turo. Leaving a trip review gives you a chance to share honest feedback about your experience. Understanding ratings and reviews Leaving a trip review gives you a chance to share honest feedback about your experience. It’s important that you and your host feel free to share an honest assessment of a trip. In this Video I Will Guide You on how to give feedback to a turo host. Find me on Turo😊 (I AM THE REAL DEAL): https://turo. I will be discussing what you should not leave in a renters review on Turo. Here are 40 40 TURO Reviews for Renters that highlight some of the best experiences they've had with renters. I'd really appreciate any advice I can get as I prepare to make a decision with them. But it also takes a lot for me to leave a bad review, like returning it 4 hours late, completely disregarding dropoff instructions, parking it in the wrong garage in a handicap parking space, unlocked, with window open and key in ignition - alll with ZERO communication about time/location/etc. You can submit a review beginning three hours before and up to 10 days after your trip ends. Leave a review if you enjoyed your trip. Beautiful and fun circular route that begins and ends on the dirt road located next to the underground bridge of the roundabout of the fires. Despite many of my problems happening after returning the car, they have steadfastly refused to let me post any review about the owner. Once your guest completes a trip, you can rate the trip and leave a written review detailing the experience. I kind of feel like an asshole now so I was wondering if I can add some text after the fact. How To Submit Turo Guest Public Review 📢📷 FOLLOW ME ON IG: @ConradLayn ️ 💎 LAYN TURO UNIVERSITY GROUP 👨🏿‍🏫🎓 (TURO HOST EXCLUSIVE FACEBOOK GROUP) JOIN . To review a trip, follow the link in the notification email, tap the in-app notification, or open the Trips tab and select the trip you want to review. If I don't I know forsure I'll have a bad review and with 15 trips it has me nervous if that will greatly effect future bookings. Leave a 5-star review if you If you get an exceptionally dirty car, leave that in the reviews. The proper way to leave a review for a renter on Turo! Turo’s corporate representative testified Turo does not review the pre-trip photos “in its normal course of business. I’m way above 25 yo, solid driving record, no points, etc. Auto Rentals and Leasing in San Francisco, CA. The per-day rate is $90 (good!), but the Turo fee is $80 (what‽). There are two elements to a trip review: a rating and a written review Gaps for Guests Turo requires drivers, called guests, to upload a picture of their driver’s license. Turo reviews removal requests once; all decisions are final. It seems more like that Turo systematically removes negative reviews, as it happened with mine. You know how Turo messages you and says “ (insert name) left you a review, do them a favor and leave them a review back”. Is there a lengthy process I'm not aware of? Do you agree with Vertu Motors - Volvo Truro's TrustScore? Voice your opinion today and hear what 57 customers have already said. 181 likes · 3 were here. This form is the only way to request review removal. A cars condition can be improved, but the way the host handled this is not OK. Sharing my thoughts on if renting out a vehicle through Turo is worth it, the pros and cons, and then walk through how to list a car on Turo. Make sure your review reflects this so future renters know what to expect. That is against the Turo rules and the guest should not be asking you for anything off platform. me finishing the trip and reviewing the host. Which, side note, I wish Turo wouldn’t count a denial against you if a guest has under a certain level rating or had a bad review within the last thirty days I'm fairly certain they will leave me a negative review and it has me questioning if it's even worth it at this point to go above and beyond to serve them. theres usually a place for my to leave my personal car there while i have the rental but usually good to ask. I cancelled the trip with the note that I had emergency surgery today and the hosts response was as follows: How to Leave a Review on Turo To offer the best experience to potential customers, Turo allows past customers to leave reviews of their host and the host’s vehicle. If you don’t get this message and your time to review runs out, does that mean they didn’t leave you a review? Also, as reported on that other thread, Turo and it’s vehicle owners often leave the renter in the lurch when the rented vehicle breaks down, often in the middle of nowhere, unlike how the major rental chains handle that situation; often, they are unable or unwilling to promptly supply a suitable replacement vehicle. On top of this, I would love any advice that could be offered for increasing the profitability of using Turo. As long as you get a renter that does it as a business and has a ton of reviews the experience is pretty seamless. If you do decide nonetheless to use Turo for your vacation, only use a top-ranked host. com. This includes reviews related to disagreements about what occurred during a trip or claims that a review is unfair, untruthful, or may impact your standing on Turo. sfecgq, utkf, zcho, 8bktd, bthcry, knud, vlis, qbfvcm, ujtsj, gs2z,